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Building and Managing Your Marketing Database, Cont.

Lesson 6: DATABASE LAYOUT AND DATA FORMATTING


Below you'll see an example of a professional database layout with suggested field lengths. This layout example comes from Info USA which has two large compiled files -- one for every consumer, and the other for every business in the United States. This is a good example of a layout that works whether you have 30 names, 50,000 names or 10 million names.

This example shows field lengths for both business-to-consumer and business-to-business databases in one table. Field lengths for business-to-consumer databases are shown on the left, while field lengths for business-to-business databases are shown on the right.

Consumer
Field Length
Data Field Name Business
Field Length
06 Consumer ID number 06
01 Title code 03
Function code 03
Mailstop code 09
Dept., group, etc. 15
Corp. name 30
15 First name 15
01 Middle initial 01
15 Last name 15
30 Primary address 30
16 City 16
02 State 02
09 Zip+4 09
03 Country code 03
04 Carrier route 04
06 Creation date 06
06 Last address change date 06
01 Do not rent 01
01 Do not mail 01

Let's look at a few more examples from Info USA:

Business-to-Business Database Layout

Field Length
Data Field Name
12 Phone
06 SIC Code
06 Franchise Code
01 Ad Size Code
01 Population Code
01 Individual Or Firm
02 Year
04 New Add
14 Last Name
11 First Name
03 Contact Prof Title
01 Contact Title Code
01 Contact Gender
01 Employee Size
01 Sales Volume / Asset Size Code
01 Industry Specific Code
01 HQ / Branch Code
10 Key Code
10 Fax Phone
01 Office Size
06 Production Date
09 Location Number
09 Subsidiary Number
09 Parent Number
06 Primary SIC


Business-to-Consumer Database Layout


Field Length
Data Field Name
01 Gender
12 Delivery Point Bar Code
12 Phone Number
01 Residents Age
04 Year of Birth
02 Month of Birth
01 Income
02 Length of Residence
01 Home Value Code
01 Own/Rent Flag
01 Population Rank
01 House/Apartment
07 Credit Card Type
01 Number of Trade Lines
01 Credit Card Level
01 Land Use Code
06 Date of Last Activity
20 County Name
04 MSA Code
30 MSA Description
10 Key Code
30 Title Address
30 Presort Endorsement Line
01 Marital Status
06 Marriage Date
01 Mortgage Type
06 Mortgage Date
01 Mortgage Loan
01 Finance Type
02 Ethnic Code
01 Loan to Value
01 Expendable Income
01 Networth Rank
01 Presence of Pool
02 Vehicle Group
02 Number of Autos
09 Latitude
09 Longitude
01 Match Level
06 Census Tract
01 Block Group
01 Time Zone


Field
Length
Consumer Demographics Field
Length
Business Demographics
02 Gender 02 Start date of business
04 Date of birth 01 Employee size
12 Telephone number 01 Sales volume / Asset size code
10 Fax number 01 Professional office size
30 Email 06 SIC code
01 Time zone 01 Industry specific code
02 Household income 01 Business status
01 Marital status 06 Franchise code
02 Number of children 01 Public company
02 Age of children 01 Stock exchange
02 Additional household members 01 Fortune 1000
02 Length of residency 01 Credit rating scores
01 Homeowner / renter 01 Yellow page ad size
01 Dwelling type / size 01 Population code
01 Value of home 01 Headquarter/branch code
05 Occupation 09 Subsidiary number
01 Language preference 09 Locator number
02 Ethnic markets 06 Patent number
02 Education levels
02 Religion
04 Direct response data
04 Household lifestyle interest
04 Household product ownership


Coding The Data

All of the fields in your database are going to need to be coded so that you can sort on the data. Let's take title code as an example from the layout above. On the business-to-business side, you can see two characters in the field length. At this point you might be thinking, "but how do you write “Vice President of Internal Affairs” in two characters? Well you don’t. Instead, you code the title. You can keep the text title field and use this as your title slug when you write to the individual, but you'll need your corresponding code field in order to segment your file.

One of our clients came to us years ago with a file of 60,000 names. This was a business-to-business file. How many titles do you think they came up with? 52,000 and change. And they were all in text fields. How could the computer possibly sort on that data? And of course being able to sort and segment your file by title is critical to the success of your direct marketing campaign because you're going to have different marketing messages and promotion types for different levels and functions.

You'll have different titles in business-to-business depending on the industry that you’re in. If you’re in the medical profession, you would have different titles than you would have in the gardening business. If all your products are going into IT companies, then they have a different set of titles. If you’re going into marketing companies, then the titles will also be different as will retail establishments.

Here's a good example of title codes:

Title
Code
Title Title
Code
Title
01 Account Executive 51 Director - Legal Affairs
02 Accountant 52 Director - Manufacturing
03 Administration 53 Director - Marketing
04 Auditor 54 Director - Personnel
05 Cashier 55 Director - Plant
06 Engineer 56 Director - Public Relations
07 Loan Officer 57 Director - Purchasing
08 Publisher 58 Director - R&D
09 Miscellaneous 59 Director - Sales
10 Board of directors - Chairman 60 Director - Traffic
11 Board of directors - Member 70 Manager - Accounting
12 Chairman 71 Manager - Administration
20 Chief Advertising Officer (CAO) 72 Manager - Advertising
21 Chief Executive Officer (CEO) 73 Manager - Branch
22 Chief Financial Officer (CFO) 74 Manager - Corp. Com.
23 Chief Operating Officer (COO) 75 Manager - Data Proc.
24 Executive Vice President 76 Manager - Gen. Counsel
25 President 77 Manager - HR
26 Owner 78 Manager - Info. Systems
27 Partner 79 Manager - International
30 Vice President 80 Manager - Investor Services
31 Vice President - Senior 81 Manager - Legal Affairs
32 Vice President - Junior 82 Manager - Manufacturing
33 Division - President 83 Manager - Marketing
34 Division - Manager 84 Manager - Personnel
35 Corporate Secretary 85 Manager - Plant
36 Secretary 86 Manager - Public Relations
37 Treasurer 87 Manager - Purchasing
38 Trust Officer 88 Manager - R&D
39 Controller 89 Manager - Sales
40 Director - Accounting 90 Manager - Traffic
41 Director - Administration
42 Director - Advertising
43 Director - Branch
44 Director - Corp. Com.
45 Director - Data Processing
46 Director - General Counsel
47 Director - Human Resources
48 Director - Information Systems
49 Director - International
50 Director - investor Services

Of course you'll have to set up the coding system which might seem like a lot of work up front. But the work will definitely pay off over time. And without it, your file will basically be useless. Plus, if you ever decide to rent your house file, you'll need the codes. Business-to-business mailers always want to target their offers by title/function.

Building and Managing Your Marketing Database
Introduction
Planning Your Database
Database Applications
What Data Should You Collect and Track?
Tracking Transactions
Promotional Source Codes
Database Layout and Data Formatting
Case Study: US Media Company
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